Beautiful but poorly planned
"The charms are extremely difficult to get on and off and if you have a pendant you want to add of your own you can't do it because the center circle everything attaches to doesn't open. If it's a charm necklace then the circle connecting the beads at the center is supposed to have a hinge to open and close it so you can easily change out different charms and pendants. I shouldn't have to tell you that for what you are charging."