Shipping & Delivery
At Raiz, each piece is handmade with care, which means your order isn’t just packaged—it’s personally crafted. Here’s what to expect when ordering:
Processing & Crafting Time:
- Our products are handmade and require 1–2 business days to craft.
- Once crafted, please allow an additional 1–3 business days for processing and shipping.
Business days exclude weekends and holidays.
Shipping Options & Rates
At checkout, you’ll be able to choose from the following U.S. shipping options:
- Economy Shipping takes 5–8 business days and costs $5.00 (or is free on orders over $100).
- 2-Day Shipping arrives in 2 business days for $20.00.
- Overnight Shipping delivers in 1 business day for $30.00.
International Shipping
We currently ship within the United States only. We’re exploring international options and hope to expand soon!
Order Tracking
Once your order ships, we’ll email you a tracking number so you can follow your package every step of the way.
You can also track your order anytime here.
Delivery Address
Please double-check your shipping address at checkout. We are not responsible for packages sent to incorrectly entered addresses.
Packaging
Your jewelry will arrive in our signature Raiz packaging—perfect for gifting or cherishing for yourself.
Have questions?
We’re here to help—contact us anytime at hello@myraiz.shop